MyAccount – Terms of Use

 

§ 1 Subject Matter of the Terms of Use

1. These Terms of Use (“Terms of Use”) govern the rights and obligations regarding access to and use of the customer account function, “MyAccount” (hereinafter: “Account”) provided by one of Techtronic Industries EMEA Limited’s group companies and affiliates (in each case “TTI”, "we", "us", "our") by a user and/or customer (“User”).
2. The TTI entity providing you with the services under this Agreement depends on the territory in which you are based. For example, if you are a UK-based customer, then the TTI entity providing you with the services will be Techtronic Industries UK Limited, whose registered address is at Suite A, Second Floor, Parkway, Marlow, Bucks, England, SL7 1YL England. Milwaukee Tool is a trading name of the members of the TTI corporate group. We have included a list of territories and the relevant TTI entity providing you with the services in section 13 of this Agreement.
3. The User's access to and use of the Account requires prior registration by the User pursuant to § 2. By registering, the User enters into a contractual agreement with TTI for the use of the Account and the services offered by TTI ("Agreement").
4. For clarity, these Terms do not govern the User‘s participation in any polls, surveys, or campaigns, which is subject exclusively to the relevant and applicable Promotions Terms;.
5. This Agreement is subject exclusively to these Terms of Use. General terms and conditions of Users shall not apply even if TTI does not expressly object to them.

 

§ 2 Account Registration

1. Account usage including the functionalities and services provided thereunder is subject to prior registration of an Account (“Registration”).
2. Natural persons may register if they:
   1. Are of legal age in their place of residence;
   2. have the legal capacity to enter into a binding agreement; and
   3. act in their own name and on their own account.
3. The User must provide accurate, complete and current information during registration which includes  their full name, e-mail address, trade, sub-trade and choose a password. Users who are registering and entering into a redemption campaign must also include a valid delivery address as part of the registration process. The User guarantees that the information provided by them is true and complete.
4. Only one (1) Account may be created per User. Repeated and/or multiple Registrations are not permitted.
5. If the aforementioned requirements are met and the User agrees to the validity of these General Terms of Use, the User can complete the Registration by clicking on the corresponding confirmation field named: https://uk.milwaukeetool.eu/account/dashboard/ in the Registration flow.
6.  

§ 3 Account Security

1. The User must not share their password or allow others to access their Account.
2. The User agrees to notify us immediately at our Privacy Web Form (onetrust.com) of any actual or suspected unauthorized use or security breach.

 

§ 4 Obligations of the User

1. Further, the User must
   1. promptly correct or update any information that is or becomes inaccurate or incomplete
   2. maintain the confidentiality and security of the login data and not disclose it to third parties in accordance with § 3.
2. The User is prohibited from any use of the Account that is not explicitly permitted under these Terms of Use. This includes, in particular, using the Account,
   1. in a way that violates these Terms of Use or applicable laws or other regulations;
   2. in a manner, for a purpose or with a consequence that is unlawful
   3. for the purpose of harming or attempting to harm other persons, in particular minors, in any way;
   4. to send or cause to be sent unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam);
   5. to knowingly transmit data, send or upload material that contains any viruses or malware or similar computer code designed to adversely affect the operation of any computer software or hardware.
3. TTI is entitled to block the Account temporarily or permanently and without prior notification if the User does not meet the above requirements. The right of TTI to terminate this Agreement for good cause remains unaffected by this. Upon the Account closure, access to the Account and its functionalities is suspended. The User expressly acknowledges and agrees that upon permanent Account closure, the Account and its data will be permanently deleted and cannot be recovered. For the avoidance of doubt, any data contained in any other system (including but not limited to warranty registration data, email sign up data etc.) that is linked to the Account, may not be deleted as a result of the Account closure.

 

§ 5 Obligations of TTI

1. TTI undertakes to make the Account and the associated services and functionalities available to the User, subject to availability, as set out in § 7.
2. TTI is obliged to grant the rights as set out in § 6
3. TTI is entitled to change the services and functionalities of the Account without providing prior notice, provided that the overall scope of the services and functionalities does not deviate significantly from the scope at the time of Registration.

 

§ 6 Granting of Rights

1. TTI hereby grants the User a non-exclusive, revocable, non-transferable, non-sublicensable, geographically unlimited right to use the Account. The right of use granted by TTI is limited to the term of this Agreement.
2. TTI (and/or its partners) reserve all rights and titles to the services it provides to Users and the associated intellectual property.

 

§ 7 Availability

The services and functionalities of the Account are made available to the User in the form described. TTI will endeavor to ensure that the services and functionalities are available without interruption. Availability depends on the technical and operational capabilities of TTI. Maintenance work may lead to a temporary loss of services and functionalities. Such an outage due to maintenance services is not considered an impairment of availability. TTI endeavors to announce any unavailability of any services and functionalities within a reasonable period of time before they occur.

 

§ 8 Liability

1. TTI shall have unlimited liability:
   1. for loss or damage caused intentionally or by gross negligence;
   2. for damage to life, limb or health;
   3. in the event of liability based on mandatory statutory provisions, under the Product Liability Act (“Produkthaftungsgesetz”) and
   4. in the event of liability under a guarantee.
2. In cases of simple negligence, the liability of TTI shall be limited to the amount of the foreseeable damage which could typically be expected to occur in contracts of this type. An essential contractual obligation in the aforementioned sense is an obligation that is essential for achieving the purpose of the contract or the fulfilment of which is essential for the proper execution of the contract and on the observance of which the User may regularly rely. The foreseeable damage typical for the contract is damage that is typically to be expected in a normal course of events. TTI's liability is otherwise excluded.
3. The limitations and/or exclusions of liability by TTI also apply to the personal liability of its legal representatives, executives, employees, vicarious agents and representatives.
4. TTI accepts no liability in the event of force majeure. Force majeure includes all circumstances and events outside the area of responsibility of TTI, such as strikes, lockouts, natural disasters, catastrophes, epidemics, official interventions, legal prohibitions or other events which prevent TTI from providing its services through no fault of its own.

 

§ 9 Duration, Termination

1. This Agreement becomes effective after the User has registered and has an indefinite term.
2. The User may terminate this Agreement at any time by deleting the Account [by requesting deletion via our Privacy Web Form (onetrust.com). The User expressly acknowledges and agrees that upon Account closure, the Account and its data will be permanently deleted and cannot be recovered. For the avoidance of doubt, any data contained in any other system (including but not limited to warranty registration data, email sign up data etc.) that is linked to the Account, may not be deleted as a result of the Account closure.
3. TTI is entitled to terminate this Agreement by giving at least 30 days' notice without stating reasons - by e-mail or by written notice to the User.
4. The right to terminate for good cause remains unaffected.
5. An important reason for termination for good cause exists for TTI in particular if the User seriously or repeatedly breaches the obligations of this Agreement.
6. Termination of this Agreement by one of the parties will result in permanent deactivation or blocking of the Account.

 

§ 10 Data Protection

1. As part of the operation of the Account, TTI processes the User's personal data. Further information concerning the processing of personal data can be found in TTI’s privacy notice, available under the following link: https://uk.milwaukeetool.eu/footer/my-account-privacy-notice/.
2.  
3. Information concerning the use of cookies and similar technology can be found in the Cookie notice, available under the following link: https://uk.milwaukeetool.eu/footer/cookie-policy/.

 

§ 11 Electronic Messages

1. TTI reserves the right to send messages to the User's registered e-mail address to promote similar products and services and to inquire about the User's experience with TTI’s products and services. The User can reject these messages at any time. TTI will provide opt-out options in each message.
2. Any further messaging will be subject to the User’s prior consent.

 

§ 12 Final Provisions

1. This Agreement is governed by German law.
2. The choice of law does not affect the protection to which the consumer is entitled under the mandatory provisions of the country in which he or she has his or her habitual residence.
3. If the User is an entrepreneur, a legal entity under public law or a special fund under public law, the place of jurisdiction for all legal disputes is Winnenden, Germany.
4. Should individual provisions of this agreement be or become wholly or partially invalid, this shall not affect the remaining provisions.
5. These Terms were last updated on 28 January 2026.

 

§ 13 Data Controllers and their Contact Details

If you have any questions regarding this Agreement or are unsure which TTI entity is responsible for providing the services to you, please submit your query via our Privacy Web Form (onetrust.com).

Territory	TTI Entity Name	Registered Address	Company Number
Belgium, the Netherlands, Luxembourg	Techtronic Industries Benelux B.V	Laan van Europa 450, 3317 DB Dordrecht, Netherlands	87082292
Austria, Germany, Switzerland	Techtronic Industries Central Europe GmbH	Walder Strasse 53, 40724 Hilden, Germany	HRB 53039
Poland, Hungary, Slovakia, Czech Republic, Romania	Techtronic Industries Eastern Europe SP Z.o.o	Komitetu Obrony Robotników 45A, 02-146 Warszawa, Poland	0000215064
Croatia, Bulgaria, Slovenia	Techtronic Industries South-East Europe D.O.O	Buzinski krči 7 (object mark B2_4), Odra, HR 10010 Zagreb Croatia	18766132866
France	Techtronic Industries France S.A.S	35 rue de Guivry, 77990, Le Mesnil-Amelot, France	349 282 772
Spain, Portugal	Techtronic Industries Iberia S.L.	Avenida de Fuentemar 20, 1º E, Coslada, Madrid, Spain	volume 20390, sheet 133, page M-260651
Italy	Techtronic Industries Italia s.r.l.	Via G Matteotti 62 20092, Cinisello Baslsamo, Milan, Italy	0452890961
UK, Ireland	Techtronic Industries UK Limited	Suite A, Second Floor, Marlow International, Parkway, Marlow, SL7 1YL, UK	02478762
Denmark, Finland, Norway, Sweden, Latvia, Lithuania, Estonia	Techtronic Industries Nordics Aps	Stamholmen 147, 1., DK-2650 Hvidovre, Denmark,	27 97 62 55