PROFESSIONAL REPAIR. COMPLETE TRACKING.

ONE CLICK TO REPAIR

BENEFITS OF USING MILWAUKEE® E-SERVICE

SAVES YOU TIME AND EFFORT

REPAIRS BY QUALIFIED SPECIALISTS

USING ORIGINAL SPARE PARTS

WITH FREE PICK UP OR DROP OFF POINTS

COMPLETE AND CLEAR TRACKING

ONLINE VISIBLE QUOTATION FOR OUT OF WARRANTY REPAIR

INVOICE UPLOAD FOR PAPERLESS PROCESS AND SAFE BACKUP

EASY TOOL REPAIR REQUEST

ONE CLICK TO REPAIR

GET THE BEST SERVICE FOR FIXED PRICE REPAIRS USING E-SERVICE, SAVING YOU TIME & EFFORT

Milwaukee® E-SERVICE

Professional Repair. Complete Tracking

We don’t stop caring once you’ve purchased our products. With Milwaukee® E-SERVICE, you have access to a professional end to end repair service, including an online request for a collection and real-time repair tracking giving you peace of mind and full confidence that your tools will be back in working condition in no time. Track your repair from start to finish.

7 EASY STEPS

Track your repair from start to finish with SMS, Email and portal notifications.

STEP 1.

Visit uk.milwaukeetool.eu/service to record your tool (or retrieve an already recorded one) and click repair. Confirm whether your tool is in our out of warranty.

CHOOSE PICK UP & DROP OFF LOCATIONS

STEP 2.

Choose from one of the following options for the pick up and drop off of your repair:
A) Pick up and drop off from home
B) Pick up and drop off at your chosen location
C) Pick up and drop off at your chosen collection points of the carrier network

EXPLAIN FAILURE

STEP 3.

Add your tool’s failure description and choose to receive a tracking message via email or sms.

SUBMIT PROOF OF PURCHASE

STEP 4.

Upload your proof or purchase for your tool and submit.

CONFIRM REPAIR

STEP 5.

Confirm your repair request. You can then review your repair summary, where you will have the option to edit if required. Once you are happy, click print label and attach your label to your parcel.

TOOL PICK-UP

STEP 6.

Your tool is then collected by a Milwaukee approved courier and taken to the service centre. You can follow your tool’s repair online (sms or e-mail if selected) through the following stages:

• Collection by the carrier
• Arrival at the service centre
• Tool repaired
• Collection by the carrier from the Service Centre
• Delivery back to you

TOOL DROP OFF

STEP 7.

Once repaired, your tool is then dropped off at your chosen location